Platform · Workflow automation

Your rules, run every time.

Write down the way your team already works: conditions, approvals, escalations and handoffs. Zimpra runs it, and brings in a person only when a decision is needed.

  • Approvals and escalations
  • Your lane and rate rules
  • People only where it matters
Workflow · freight above the rate
WHENTrip freight is above the mapped rate
IFThe difference is more than ₹500
THENAsk the logistics head to approve
IF LATENo answer in 2 hours: escalate to the plant head
THENTell the transporter and update the trip
RUNTR-AUTO-501 · ₹800 above rate · WaitingEscalatedApproved

A workflow is a sentence your team already says.

Event, rule, action, and a person where judgement is needed.

01 · Event

Something happens.

A gate entry, a delay, a document, a bill or an approval request starts the work.

Live trips
Dispatched orders with status chips, Doc and E-way Bill badges, last known location and order status
People stay in charge

Automate the coordination, not the judgement.

Routine steps run on their own. Approvals and exceptions reach the right person, with the context attached.

  1. 01
    Approvals.Sequential, parallel or emergency, as your policy says.
  2. 02
    Escalations.Overdue steps move up, on the clock you set.
  3. 03
    Handoffs.The next team is told, and the record is updated.
Approval route
Approval · TR-AUTO-501Approved
Logistics headNo answer in 2 hoursEscalated
Plant headApproved on mobileApproved
ReasonTruck upsized to fit the loadRecorded
TransporterTold, trip updatedSent
A person decided. The rest ran on its own.Workflow

Questions, answered.

What is workflow automation in Zimpra?

Operational events trigger your rules, decisions and actions, so work moves between people, systems and documents without manual handoffs.

What actions can a workflow take?

Notifications, assignments, approvals, escalations, updates, document generation and reconciliation.

Can it follow our existing process?

Yes. Workflows are built around how your team already works.

Does it take people out of the process?

No. Routine steps run on their own. Approvals and exceptions go to a person.

Which handoff should run on its own?

Tell us one approval or handoff your team chases. We will show it running on Zimpra.

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